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How can we help?
If you haven't found the answer to your question in our frequently asked questions write to us. We will usually get back to you within two working days.
Charlotte
Head of Customer Success
Common questions
We are asked these questions particularly often. Perhaps yours is among them:
I can't log in or have forgotten my password. What do I do?
If you can't log in to your account on Putzperle.de, this can have various causes. First rule out all sources of error:
- Check whether your e-mail address and password are spelled correctly.
- Pay attention to upper and lower case and check whether the Caps-Lock key is active.
If you get stuck, you can always request a new password.
If you have further questions, please contact us.